8×8, Inc. (NASDAQ: EGHT), a leading integrated cloud communications platform provider, today announced new AI-driven…
Customer Engagement
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Customer EngagementJoint Ventures
MEDGULF Joins Hands with Newgen to Digitize their Motor Claims Process
by PRNewswireby PRNewswireNewgen Software, a global provider of low code digital transformation platform, has announced that the…
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Customer Engagement
Sandvine Introduces New AppLogic Product to Help Service Providers Reduce Costs and Improve Customer Satisfaction
by PRNewswireby PRNewswireSandvine, the App QoE Company, today announced the introduction of its new AppLogic product, which will…
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Customer Engagement
ICP predicts the demise of disposable marketing content and offers alternative to global brands
by PRNewswireby PRNewswireAs content volume grows exponentially, driven by channel proliferation, personalisation, a focus on customer…
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Customer Engagement
Astonishing New Data Reveal in Emarsys’s Research: Surging Disconnect Between Customer and Retailer’s Perception
by PRNewswireby PRNewswireRetailers and consumers are not aligned when it comes to preferences across the board…
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Customer Engagement
Sabio Group Expands into the Nordic Region and Strengthens Genesys Capability
by PRNewswireby PRNewswireSabio Group has expanded into the European Nordics region following a ‘transfer of business’…
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Customer Engagement
TDCX to Participate in Credit Suisse ASEAN Conference 2023 and Needham Growth Conference 2023
TDCX Inc. (NYSE: TDCX) (“TDCX” or the “Company”), an award-winning digital customer experience (CX)…
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Customer Engagement
NICE Applauded by Frost & Sullivan for Improving the Contact Center and Customer Experience (CX) with Its CXone Workforce Engagement Platform
by PRNewswireby PRNewswireFrost & Sullivan recently researched the Asia-Pacific cloud contact center services industry and, based on its analysis,…
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Customer Engagement
Provenance Tags integrates with Concordium blockchain to offer a Track & Trace solution for enhanced customer engagement and to combat counterfeit goods
by PRNewswireby PRNewswireProvenance Tags announces integration with Concordium to bring to market an end-to-end encrypted and…
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Customer Engagement
MGI Partners with Imperial College London to Establish Overseas Customer Experience Center in the UK
by PRNewswireby PRNewswireMGI Tech Co. Ltd. (MGI), a company committed to building core tools and technology…