A business view of IT asset management: Current state and near-term outlook

The third in a series of annual research initiatives on the state of IT asset management (ITAM), this report represents the collective findings of 450 global IT leaders in 2023. Their observa - tions and opinions benefit from context that was set in earlier efforts. On the surface, much remains constant. Although more trendy innovations may grab head - lines, the core mission of ITAM is unchanged. Assets must be managed. ITAM professionals have always looked for ways to automate and simplify their processes as the number and type of assets change.

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